The Conical Spiralling Business

At the top of the ‘cone’ is the ‘holy grail’, high profits, great products and service, excited Stakeholders. At the bottom are all the support services, quality systems, policies, procedures and an exceptional team providing backup to ‘holy grail’. Now for the spiralling part, that’s where the information from the top (surveying customers and staff […]

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Begin With Solid Values

I love exploring values, we all have them ingrained deep into our subconscious, planted there as we were growing up observing and growing, exploring, forming ideas and options for how we will live our lives. For business we have the chance to direct the values we want to work within, and utilise the collective intelligence […]

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